Integrating Jira & Salesforce for a Digital Security Pioneer

A leading Digital Executive Protection provider faced operational inefficiencies due to the lack of integration between Salesforce and Jira. ProwessSoft implemented a MuleSoft Composer-based solution, enabling seamless bidirectional data sync, automated ticket creation, and improved access management. This eliminated manual efforts, enhanced collaboration, and strengthened data security. As a result, the client achieved faster response times, reduced downtime, and positioned itself for greater agility in managing digital security operations, safeguarding high-value clients with enhanced efficiency and protection.